| Advocate |
The student-facing team: one voice in front of specialist agents (planner, money coach, help finder, week planner). |
| Approval |
A student's yes to the exact words of a message. Nothing leaves on their behalf without one. |
| Catalog |
The verified list of programs and services, each with a source and the date it was last checked. |
| Consent ledger |
An append-only, hash-chained record of every grant, revoke, approval, export and deletion. |
| Depth |
How much the Advocate says: brief, standard or walk-me-through. |
| Dispatch |
A write the operator sends to another system for the student, such as a room booking. Sent is not done: it is confirmed by looking it up. |
| Draft |
A message the Advocate wrote for the student to send, waiting for their approval. |
| Fair-chance |
Jobs and programs open to people with a justice history, offered only when the student asks. |
| Freshness |
How long a catalog entry may go unchecked before it is no longer offered as current. |
| Hold |
Time on the student's calendar the Advocate keeps for a piece of work. Also, a job the operator did not run, with what the student loses by it. |
| Idempotency key |
A key sent with a write so that sending it twice has the effect of sending it once. |
| Lease |
A short claim on a background job, renewed by heartbeats, so two operators never run it at once. |
| Next step |
The button every message offers; a message without one fails the tone gate. |
| Operator |
The background worker that keeps campus feeds fresh, plans bus trips, syncs class sites and carries out dispatches. |
| Playbook |
A long process (FAFSA, SNAP recertification, GI Bill) declared as steps the Advocate walks a student through. |
| Pulse |
A quick yes-or-no question, asked rarely, that the student can turn off. |
| Reading grade |
How hard text is to read, by the Flesch-Kincaid formula; every message is held to the student's chosen level. |
| Scout |
A declared check that keeps one slice of the catalog current, drafted by the builder and admitted by the factory. |
| Sealed fact |
A sensitive fact kept encrypted with the student's own key and opened only by identities they granted. |
| Sensitivity class |
How sensitive a field is: public, internal, personal, sensitive or secret. |
| Small-cell suppression |
Never showing a number about fewer than five students. |
| Twin |
A stand-in for a service the project does not own, held to the same contract as the real one. Campus twins are synthetic APIs for dining, transit, rooms, jobs and class sites. |